SupportYourApp is accelerating its growth in Cloud Service Delivery, and we are looking for qualified or very experienced candidates that are ready to bring their passion and A-game daily to an ever-changing industry and to join our ever-growing team. As a Network Engineer you will be responsible for the implementation of network solutions to meet our client’s technology and business needs. We need you to become a networking subject-matter expert for strategic client opportunities covering one or more technology areas.
Are you ready for these challenges? Let's see what it takes:
Requirements:
- 5+ years of Cisco networking leadership in large, multi-site enterprise;
- 5+ years of Cisco network hardware configuration management (routers, switches, VPN/IPsec);
- 5+ years of managing enterprise deployment and support for secure wireless;
- 5+ years of TCP/IP mastery, inclusive of LAN and secure WAN design and implementation;
- Ability to assess existing architecture and situations and make recommendations;
- Strong ability to cultivate relationships with clients to develop and share understanding of technology solutions;
- Presentation and articulation of technical content aligning to audience.
Responsibilities:
- Following and executing detailed solution designs, implementation plans, and testing matrices;
- Executing delivery of client projects in the Networking space as aligned to skill set (may include Networking Ramp;S, Wireless, VPN, Firewall, etc.);
- Following technical requirements to meet customer business requirements;
- Implementing solutions according to technical requirements;
- Escalating issues to appropriate personnel as necessary;
- Conducting in-depth network troubleshooting based on system alerts, incidents, and/or project escalations.
Benefits:
- Flexible schedule;
- Competitive compensation;
- Financial and professional growth;
- Paid intensive training and trial period;
- Great management with no bureaucracy;
- Good bonuses for referring friends (referral program).
Who are we?
SupportYourApp is a Support-as-a-Service company that provides customer support services for growing startups and tech companies around the globe. We work with clients from 30+ countries and speak 50+ languages.
We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.