Highly skilled and dedicated professional with a BA degree in English Studies-Literature and over six years of experience in content moderation and customer service. Demonstrated expertise in delivering outstanding customer service, resolving issues, and providing exceptional support to customers. Proven track record of creating memorable experiences and leaving customers delighted. Adept at actively listening, understanding customer needs, and providing personalized recommendations. Strong collaboration and coordination skills, ensuring seamless communication with teams to guarantee exceptional service delivery. Tech-savvy and experienced in remote work, with excellent time-management and self-discipline abilities. Multilingual, with fluency in English and [mention additional languages if applicable]. Positive and enthusiastic, bringing a contagious energy and a can-do attitude to the team. Flexible and willing to work evenings and weekends to support customer needs. Aiming to leverage skills and experience to contribute to the success of Home Maid Better as a Remote | Client Relations Extraordinaire.