I am a highly motivated and progress-focused Bilingual Customer Service Representative with a long-standing background in this industry. With a track record of initiative and dependability, I have devised strategic initiatives which I believe will prove valuable to you.
Throughout the course of my career, I have perfected my writing and organizational abilities. I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency.
My master’s degree in Marketing helped me gain a solid knowledge base about goods and services, the end client, and everything in between. It also enabled me to hone my perspective and learn to adapt it according to need.
My 2 years freelancing as a copywriter led me t write on numerous subjects, some of which were not as appealing as the others, which enabled me to further develop my writing capabilities and improve the many writing styles to best suit what the market needed. Furthermore, my current position, working as a Bilingual Customer Service Representative for 5CA, allowed me to mature my writing and adapt my tone to the various emotional states of the customers. Also, I have an excellent track record of efficiency. My expertise in digital marketing makes me a great addition to your team.
Additionally, in one of my previous roles, I contributed critical thinking, organization, and adaptative skills toward team efforts and business improvements. I am progressive-minded and in tune with new developments in my field. I have proven to be effective and collaborative with problem-solving solid talents. I enjoy collective brainstorming sessions which allow to coordinate activities in order to achieve a common goal.